Michael Ackerman, a Seattle real estate agent who works for Coldwell Banker Bain, video blogs about the importance of the listing agent having an extra key to his/her listings. Keys can get misplaced or lost during the listing period and it is vital that the listing agent for the home has an immediately accessible copy. If you have any questions or comments, please send an email to michaelackerman@cbbain.com or visit www.mackerman.com.